Frequently Asked Questions

Your annual WHHA fee pays for the following:

• Landscaping on a weekly or biweekly schedule depending on the area.
• Exterior fence painting every 10 years.
• Snow removal in common areas.
• Maintaining architectural guidelines upholding our neighborhoods splendor & integrity.
• Neighborhood enhancement projects.

For more information, check the News section.

Overview

The Whitemud Hills annual fee is reviewed by the volunteer board yearly and voted by members at the Annual General Meeting (AGM) in the context of capital projects that are identified, such as

1. ongoing maintenance costs for flowers/shrubs
2. grass cutting on designated walkways and boulevards.
3. snow removal on designated sidewalks 
4. fence repair work
5. augmenting city efforts in the areas of weeding and lawn maintenance

Fee Collection

Once determined at the AGM, homeowners are invoiced in November for the upcoming year.   Fees are due upon receipt with the anticipation that all fees will be remitted by January 31st.  Thank you to the vast majority of homeowners who remit the annual fee in a timely manner (before January 16).   As many of you know, we have had challenges collecting all fees in a timely manner.  This results in wasted time and resources for our office administrators.  To address this, we are introducing late fees for delinquent accounts.

Late Fees

Beginning with the collection of the 2023 annual fees, we will be implementing a series of late fees.  If the WHHA fee is still unpaid by March 31st, a $100 late fee will be applied to the account and the re-invoiced.    The homeowner would then be required to submit the yearly fee owing plus $100.   Should the fees still remain unpaid by June 30^th   a second $100 late fee would be applied to the account.   If the account continues to be outstanding, the same late fees will be applied the following year. 

Long-standing Delinquent Accounts

If efforts to contact the homeowner and resolve the outstanding account are unsuccessful, additional measures will be applied.  When an account enters its second year of delinquency, a 5% interest fee will be applied per annum. 

If the account continues to be outstanding by June 30th of the second year, a caveat will be registered against the title of the property.  Additionally, all legal fees associated with this registration will be the responsibility of the homeowner.  The caveat will be maintained/updated as necessary to reflect the outstanding obligation and the monies collected upon the sale of the property. 

WHHA is not automatically notified when a property transfers title in Whitemud Hills and this at times leads to confusion for the new homeowner. It is the responsibility of the purchaser (through their lawyer) to notify WHHA of any change in ownership.

Information about Whitemud Hills is circulated utilizing the following methods:

• This Website
• Annual General Meeting
• Emails
• Mail

It is important that you keep the owner’s information current.  If your email or address changes please update it emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. 

The Oak Hills Community League and the Whitemud Hills Homeowners Association supports the Edmonton Neighbourhood Watch program and encourages all residents to participate in this worthwhile crime prevention program.

How can I participate?

1. Get to know at least 3 neighbours in your community and watch out for each other’s properties.
2. Read the crime prevention tips and safety suggestions on the ENW website.
3. Follow social media and build awareness about crime:
   • https://www.facebook.com/edmontonwatch/
   • https://twitter.com/enwatchinfo
4. Watch for the orange sign posted in the community and encourage all residents to participate in this worthwhile program by
   • Walking the block and log your walk on the Edmonton Neighbourhood Watch (ENW) website. 
   • Getting a door sticker and show your support.  You can do this by going to the Oak Hills Community League AGM or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
   • Join the Whitemud Hills Crier e-mail list for local updates and alerts. The Whitemud Hills Crier System was created to make residents aware of issues that concern Whitemud Hills residents.  By joining the Whitemud Hills Crier you will also join the larger Alert Announcement System that sends messages out regarding concerns of the greater Terwillegar Riverbend area and surrounding communities  Topics include crime awareness as well as community announcements.  You can subscribe by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it. 
5. Report Suspicious Activity Immediately to:

The Edmonton Police Service. Dial #377 or 780-423-4567 for non-emergencies, or 911 for emergencies.  You can also report suspicious activity via the EPS mobile app.

There are numerous ways to improve our community. The best way is to come to the Annual General meeting and identify yourself as someone who would like to volunteer. Please note that volunteering is not limited to Board membership – together we will better our neighbourhood.  If you are interested in volunteering contact us via this website or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Yes.  Membership in The Whitemud Hills Homeowners Association is a condition of purchase; a buyer is not given an option to reject it.   If you own a home in Whitemud Hills, there is an encumbrance on your property, which obliges you to pay the annual WHHA membership fee.

To provide enhancement of the community over the years to come, restrictive covenants in many communities in Edmonton have been registered against all single-family lots.  Restrictive covenants include restrictions on roofing materials that are permitted and required that all fence constructed by residents be constructed in accordance with the design identified in the restrictive covenants.  For more information please read see our Documents category.

As per the WHHA Architectural Guidelines, "Roof materials must be one of untreated cedar or pine shakes or shingles, metal shakes or shingles or concrete or clay roof tiles." Rubber roofing consisting of a similar profile/thickness to a standard cedar shake or clay roof tile & resembling the aforementioned materials is also acceptable. Asphalt shingles are not an approved roofing material within Whitemud Hills.

If you are staining fences, please ensure you use the Whitemud Hills Cape Cod Grey colour. Having a unifying fence colour for the over 7,000 meters of public facing fencing is a large part of what keeps our neighbourhood cohesive and appealing. 

Product/Colourant Information for WHITEMUD HILLS CAPE COD GREY is as follows

Dulux Paints

Product 9900A WOODPRIDE Solid Colour Acrylic

Base 9900A WHITE Base WH-99002189

Mix code COLOURANTS 5-gallon pail:

BX SY+22 1/2

CX 2Y+26 1/2

FX 10

Cloverdale Paints

Product 100% ACR LTX Solid Hide Stain (WEATHER ONE)-Acrylic

Mix Code Zero VOC COLOURANTS  5-gallon pail:

B-4Y54,

CX-3Y53,

I-40

Sherwin-Williams

Product PROMAR - Acrylic Latex

Mix code: 5-gallon pail:

CCE*COLOURANT       OZ        32        64        128

B1-Black                      4          18        1          1

R2-Maroon                  -           7          -           1

Y3-Deep Gold              2          8

Additional notation on label "EXTRA WHITE 650260458

In recent years, contractors and the HOA have used each of the noted Cloverdale, Dulux and Sherwin-Williams products when staining the exterior side of public facing fences. Please, if you chose to source fence stain other than above, do so using a colour match approach of a post 2010 stain application.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions.

Yes.

There is a specific design you need to follow when replacing your exterior fence.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for additional information.

A Homeowners Association (HOA) is a group created by the developer of a community.  HOAs monitor architectural guidelines or provide maintenance services for amenities that the municipality will not maintain. HOAs are common in newer communities, including some condominiums.  Where HOAs exist, membership is compulsory as is the requirement to pay an annual fee.  The HOA fee is separate from a condominium unit owner’s condominium contributions.  The existence of an HOA is registered on the property title.

Neighborhoods with a HOA tend to have high aesthetic appeal overall for many current owners and potential buyers.

There is an excellent article published by McLeod Law LLP that answers this very question.

https://www.mcleod-law.com/publications/condominium-corporations-vs-homeowners-associations 

The Whitemud Hills Homeowners Association:

• Enhances basic services and amenities provided by the City of Edmonton (e.g. mulch, weed control, tree pruning)
• Not for Profit
• Elected Board of Directors
• Mandatory Membership

Oak Hills Community League

• Community League mandate is more event-based (e.g. swimming, skating, green shack)
• Some development amenities (e.g. playgrounds, water parks, basketball courts)
• Represent the community on matters of interest to appropriate order of government and other organizations (e.g. traffic issues, crime prevention, new developments)
• Not for Profit
• Volunteer Membership
• Elected Board of Directors
• For more information visit the Edmonton Federation of Community Leagues

The City of Edmonton

• In the context of a neighbourhood, the city enforces bylaws (e.g. noise, excessive noxious weeds on resident lands, some sidewalk snow removal, permits, traffic) and traffic-related matters (e.g. speeding, crosswalks, shortcutting)
• “Owners” of common land
• Elected officials
• Issues: Call 311 or use the 311 app

The Oak Hills Community League is a volunteer-run organization serving the residents of Whitemud Hills & Whitemud Oaks in southwest Edmonton. The League encompasses Carter Crest and Leger, and exists to encourage and facilitate involvement in the community to build a safe, friendly and active neighbourhood. It provides programs, services and infrastructure and acts as an advocate for the community representing its needs and interests.

Please visit their website and become informed: https://www.oakhillsonline.ca.